At Vehicle Vault, customer satisfaction is our priority. Please read our refund policy carefully:
1. Refund Eligibility: Refunds are only offered if there is a technical issue with our service or if the report contains incomplete or incorrect information due to our error. Requests for refunds must be made within 7 days of purchase.
2. Non-Refundable Circumstances: Refunds will not be issued if the report is delivered as described and the information provided matches the public records available. We also do not provide refunds for user errors, such as entering an incorrect VIN.
3. How to Request a Refund: To request a refund, please contact us at info@vehicle-vault.com with your order details and a brief description of the issue. Our team will review your request and respond within 5-7 business days.
4. Processing Time: Once a refund is approved, it will be processed to your original payment method within 10 business days.
Contact Information: Address: 6319 S Kolin Ave, Chicago, IL 60629 Phone: 614-835-7873 Email: info@vehicle-vault.com
